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Fall 2021 Newsletter

Fall 2021 Newsletter

Dear Friends, As we move into our 20th month of the COVID-19 pandemic, we are proud of the fact that our 316-person workforce is now fully vaccinated and we continue to offer both in-person and remote services for patients.

We, as one, decided to trust crossing the finish line before the State’s September 30th deadline for all healthcare workers to be vaccinated. We achieved this victory thanks to our Chief Medical Officer, Dr. Jaime Chavarria, educating and updating staff on COVID-19. It was also in part due to staff participating in our mass vaccine clinics for our community for the last nine months and witnessing the importance of getting vaccinated. Even the remaining few staff who were uncertain about the vaccine joined in getting vaccinated.

Like many healthcare organizations, we are in a new and challenging environment. In addition to the infection control and safety adjustments we have made to our workflows, our staff have also made changes to their lives—to work closer to home to reduce their commute, leave the health care field, stay home with their children, or leave the area to be closer to relatives. Filling vacant positions has become more challenging. Certain positions for dental assisting, behavioral health counseling, social work, and accounting have become more difficult to fill, if at all.

To address this challenge, we are looking to train our own. Our Chief Dental Officer, Dr. Yogita Thakur, created a six-month Dental Assistant job training program that is paid, which will be piloted this quarter. As we could not find a Lactation Consultant, we are paying for one of our experienced Women’s Health Medical Assistant to be trained in the position. Additionally, our Clinical Director of Behavioral Health, Dr. Sandra Escobar, is working with PhD Psychology programs to have at least one Psychology Intern and one Post Doctorate candidate to expand our counseling access for our patients.

We hired additional Baccalaureate graduates for one-year fellowships to give them experience and fill our ranks. In addition to our Stanford Community Impact Fellows, we now also have University of California graduates assisting us with vaccine clinics, helping patients enroll in our patient portal, and supporting executives as program assistants. Ravenswood Family Health Network is committed to bringing on culturally and linguistically diverse interns and residents learning to become doctors, nurse practitioners, nurses, medical assistants, medical scribes, and other health care positions who value community health and want to work with the underserved.

We are creative, resilient, dedicated to process improvement, and compassionate. We believe in public health, and strive to always meet every challenge with human-centered design and thoughtful innovations. We are grateful for your continued financial and political support along our 20-year journey to becoming Ravenswood Family Health Network. Your belief in us is powerful and foundational.

Wishing you peace, joy, and comfort this Holiday Season,

Together in Health,
Luisa Buada, RN, BSN, MPH,
Chief Executive Officer

Download Full Document: Fall 2021 Newsletter (PDF)

About Us

Ravenswood Family Health Network is a federally qualified health center headquartered in the low-income East Palo Alto area of San Mateo County. Ravenswood sites are Federal Tort Claims Act (FTCA) deemed facilities. Ravenswood is a 501 (c)3 non-profit community-based Federally Qualified Health Center (FQHC).

Main Locations

Ravenswood Family Health Center 
1885 Bay Road, East Palo Alto, CA 94303

Ravenswood Family Dentistry
1807 Bay Road, East Palo Alto, CA 94303

MayView Sunnyvale Clinic
785 Morse Avenue, Sunnyvale, CA 94085-3010

MayView Mountain View Clinic
900 Miramonte Avenue, 2nd Floor, Mountain View, CA 94040

MayView Palo Alto Clinic
270 Grant Avenue, Palo Alto, CA 94306